Tag Archives: delivery

The Curious Surge of Productivity in U.S. Restaurants

Posted on 2025/03/12 by .

We document that, after remaining almost constant for almost 30 years, real labor productivity at U.S. restaurants surged over 15% during the COVID pandemic. This surge has persisted even as many conditions have returned to pre-pandemic levels. Using mobile phone … Continue reading →

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Delivery service price cap regulations

Posted on 2020/06/15 by .

Ben emails me: Could you please consider and comment on some of the unseen consequences of local price caps on restaurant delivery services? (Politico article describing the phenomenon in SF, NYC, etc.) A highly competitive market for such services exists … Continue reading →

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Relative rates of fraud

Posted on 2019/07/31 by .

About 21% of delivery customers worry the driver may have nibbled their order en route—and with good reason, according to a new study of delivery gripes. Some 28% of drivers say they were unable to resist taking a bite. Here … Continue reading →

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