Category Archives: Delivery

The Curious Surge of Productivity in U.S. Restaurants

Posted on 2025/03/12 by .

We document that, after remaining almost constant for almost 30 years, real labor productivity at U.S. restaurants surged over 15% during the COVID pandemic. This surge has persisted even as many conditions have returned to pre-pandemic levels. Using mobile phone … Continue reading →

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Amazon drivers’ urine packaged as energy drink, sold on Amazon

Posted on 2023/10/21 by .

The drink had all the hallmarks of a beverage sensation. Striking design, bold font, and the punchy name Release. But inside, each bottle was filled with urine allegedly discarded by Amazon delivery drivers and collected from plastic bottles by the … Continue reading →

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Delivery service price cap regulations

Posted on 2020/06/15 by .

Ben emails me: Could you please consider and comment on some of the unseen consequences of local price caps on restaurant delivery services? (Politico article describing the phenomenon in SF, NYC, etc.) A highly competitive market for such services exists … Continue reading →

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